//www.malaysiaairlines.com/ May 2026

Certified as a 4-Star Airline by Skytrax, Malaysia Airlines is recognized for quality in-flight service, yet faces customer criticism regarding digital functionality and refund processing. While offering a comprehensive booking site and in-flight hospitality, users often report frustrations with the mobile app and communication gaps during disruptions. For more details, visit Malaysia Airlines . Malaysia Airlines - Ratings & Reviews - App Store - Apple