Promoдќenг© Zboеѕг | 2025 |
Take high-quality photos of the damage before unloading if possible. Focus on: Watermarks or damp spots on outer packaging. The condition of the interior goods once opened. Any puddles or leaks within the transport vehicle. 2. Reporting and Documentation
To legally establish the carrier's or warehouse's liability, you must gather specific documents: PromoДЌenГ© zboЕѕГ
Conduct an immediate check upon delivery. If the packaging (pallets, shrink wrap, or cartons) shows signs of moisture, note this on the Delivery Receipt (Bill of Lading) before signing. Take high-quality photos of the damage before unloading
An itemized invoice of the damaged items, showing the original cost paid (not the retail price). Any puddles or leaks within the transport vehicle
If the damage was not visible until the boxes were opened later, you must notify the carrier within a strict window (typically 5 to 15 days depending on the contract). 3. Insurance and Liability