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Follow the prompts to select the items you wish to return. Step 3: Generate and print a prepaid return shipping label.

Pack your items securely and drop them off at the designated carrier. Key Return Policies

Enter your order number and email address in the portal.

Refunds are issued to the original payment method and typically take 2–3 weeks to process after the warehouse receives the items. Important Limitations

Items must be sent back within 30 days of receipt to qualify for a refund.

To return an online order, you must use the official Forever 21 Returns Center :