Best Buy Cio -

The technology leadership at Best Buy focuses on "Enriching lives through technology" by bridging the gap between expert advice and digital convenience [32, 34]. 1. Personalized Discovery

: Personalized home pages and "Discover" tabs for each user [12].

: Establishing a tech hub in Bangalore, India, to support worldwide engineering [11]. 3. The "Build vs. Buy" Shift best buy cio

: Modeling customer behavior to optimize inventory and product bundling [15, 28].

: Leveraging AI to predict store needs based on local factors like neighborhood age [28]. The technology leadership at Best Buy focuses on

: Using AI for hyper-personalized shopping on the Best Buy app [12, 20].

: Integrating technology to help field agents provide better in-home service [2, 13]. : Establishing a tech hub in Bangalore, India,

: Building custom tech only when it provides a unique market advantage over rivals [14, 30]. 📅 Leadership Timeline Key Focus Area Neal Sample (2025–Present) EVP, Chief Digital & Tech Officer AI, Data, and Platform Engineering [11] Brian Tilzer (2018–2025) Chief Digital & Tech Officer Digital Transformation and App Growth [19] Neville Roberts (Former) CIO International Standardizing global information systems [1] Bob Willett (Former) CIO & CEO International Early customer-centricity and revenue-generating IT [1, 22]